You can make your refund request on TAP Air by either filling up the refund form while cancelling your bookings, or by contacting the airline’s customer services. The experts will surely guide you through the refund request process.
How do I get a refund from TAP Portugal?
Want a refund to the original form of payment? If you want the refund to be made in the same way you used to pay for the ticket or via bank transfer, you can request it here. We ask that you contact us, by phone, only if you are unable to use our website.
Is TAP Portugal refunding tickets?
Refunds within 24 hours
You can cancel a booking without paying any penalty, provided it is done within 24 hours of making the booking and more than 7 days before the trip. Refunds within 24 hours of the booking and more than 7 days before the journey may be refunded in full.
How much compensation do you get for Cancelled flights?
You can claim up to £520 in compensation if the delay is the airline’s fault – depending on the distance and destination of your flight, and how late it arrived. It might have been your airline’s fault if there was a technical problem, or they overbooked.
How long does it take to get refund from TAP Portugal?
How long does it take to issue the voucher. Due to the high number of requests, the issue may not be immediate and may take up to 30 days, but we are making every effort to issue and send the voucher as soon as possible.
Can I cancel my TAP Portugal flight?
Regardless of the fare you pay, requests for refunds within 24 hours (even on FLYTAP) of completing booking are subject to a € 30.00 for continental flights or € 45.00 for intercontinental flights refund fee. Refunds will be issued in the form of a voucher, deducting the amount of the fee mentioned above.
Is TAP Portugal a good airline?
TAP Portugal is Certified as a 3-Star Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff.
How strict is TAP Portugal on baggage?
How strict is TAP Portugal carry on baggage allowance? All TAP and TAP express Guests are allowed to carry one hand luggage on board the aircraft, with the maximum size up to 55X40x20cm. Your baggage must be within the permitted limits (number, size and weight) In order for it to be free of charge.
Do airlines have to compensate for Cancelled flights?
The airline is required to compensate you for a canceled flight if you were notified less than 14 days before your original scheduled departure date. However, compensation is not required if the airline proves that extraordinary circumstances (e.g., weather) caused the cancellation.
Do airlines have to refund Cancelled flights?
Cancelled Flight – A passenger is entitled to a refund if the airline cancelled a flight, regardless of the reason, and the passenger chooses not to travel.